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Zultys Mobile Communicator 4.0 brings Contact Center and Visual Voice Mail Capabilities to Android Devices

Posted by The UC Buyer

May 13, 2014

Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announces the availability of Zultys Mobile Communicator version 4.0 for Android which extends advanced IP business phone system functionality like voicemail management and contact center agent capabilities to the mobile device. The new application is now available to download from the Google Play Store.

“Today’s business communication solutions must meet the needs of a diverse and highly mobile workforce and deliver the same powerful unified communications capabilities regardless of whether employees are in the office, working remotely, at home or on the road,” said Steve Francis, chief sales and marketing officer at Zultys. “As smartphones are rapidly becoming the primary communications device of choice, Zultys new Mobile Communicator 4.0 helps increase productivity and accessibility by ensuring that employees have the capability to work anywhere and everywhere, anytime.”

With Zultys Mobile Communicator 4.0, mobile and remote workers can now answer contact center agent calls from their Android devices and access the same call management features as their office counterparts. If the best person to answer a customer call is remote or on the road, business owners no longer have to worry about compromising the quality of their customer service.

Zultys Mobile Communicator 4.0 also brings convenient visual voicemail functionality, previously reserved for the desktop unified communication client, to the mobile market. Mobile employees can see voice messages left for their personal extension and any call groups they are agents of. Messages can be saved, deleted, or forwarded to a coworker with an attached personalized pre-amble message.


Topics: Voice, Contact Center

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