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Voice-related Posts

Empowering Supervisors to Assist Contact Center Agents Cross Platform
Why Small Businesses Should Switch to SIP Trunks

Here at The UC Buyer we’ve talked about SIP (Session Initiation Protocol) and SIP Trunking many times.  We covered the basics, the fact that the SIP Market is growing like mad and expected to...Read more

Secure Deployments of Cloud Connector Broadens Market for Microsoft Cloud PBX

Here’s a crazy stat for you: 76% of the 5.3 million small and medium businesses in the U.S. say they are moving their telephony to the cloud (or 86% if you believe this recent report) within the next...Read more

4 Things MSPs Should Consider When Evaluating Private Label UCaaS Solutions

The race is on.  According to a just released research report from Cisco and ZK Research, 86% of small and medium businesses have already or are considering switching to cloud-based unified...Read more