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Industry News and Press Releases

Instant, Secure Customer Engagement Through Mutare's Mobile Chat Solution

Posted by The UC Buyer on Sep 8, 2014

The e-commerce revolution is rapidly transforming the way companies interact with their customers. As consumers increasingly turn to the Web for product information and support, contact centers are responding by adding SMS, live chat, email and even video chat channels to their operations.

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Technology, Contact Center, Mobility

Enabling a new future for cloud computing

Posted by The UC Buyer on Aug 20, 2014

The National Science Foundation (NSF) today announced two $10 million projects to create cloud computing testbeds--to be called "Chameleon" and "CloudLab"--that will enable the academic research community to develop and experiment with novel cloud architectures and pursue new, architecturally-enabled applications of cloud computing.

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Technology, cloud

JABRA ANNOUNCES NEW COMPREHENSIVE SUBSCRIPTION-BASED, FINANCING PROGRAM FOR VOICE DEPLOYMENTS

Posted by The UC Buyer on Jul 22, 2014

Jabra Vendor Services Group Program Eases Cash Flow for the Entire Solution – Not Just Headsets

(NASHUA, NEW HAMPSHIRE, July 22nd, 2014) Jabra today announced the launch of its Jabra Vendor Services Group Program which gives North American customers and partners the ability to wrap the cost of their deployment - hardware, software and services - into a monthly subscription based payment model. Avoiding large up-front capital expenses removes a major deployment obstacle faced by many IT departments, from small businesses to Fortune 500 clients, and accelerates the success of communication and collaboration deployments.

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Technology, Voice, Contact Center

Global API, Big Data Technology Provider Apigee Simplifies Burden of Phone System Management with 8x8's Cloud-Based Unified Communications Solution Jun 24, 2014

Posted by The UC Buyer on Jun 24, 2014

 

SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications, contact center and collaboration solutions, today announced that Apigee, developer of the leading platform for digital business acceleration, has deployed 8x8's secure and reliable Virtual Office communications services for more than 400 users across its San Jose, California, headquarters and offices in the UK and India.

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Technology, cloud

Riverbed Simplifies Management of Unified Communications (UC) Applications with New SteelCentral UCExpert 5.0

Posted by The UC Buyer on Jun 24, 2014

SAN FRANCISCO—June 24, 2014— Riverbed Technology (NASDAQ: RVBD), the leader in application performance infrastructure, today announced the release of Riverbed® SteelCentral™ UCExpert 5.0, the latest version of its unified communications (UC) performance management solution, with added support for Avaya UC solutions. SteelCentral UCExpert 5.0 ensures the performance of business-critical VoIP communications and identifies problems before users notice, reducing downtime through proactive management of a company’s UC environment.

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Technology, Voice, networking

ANPI AWARDED 2014 UNIFIED COMMUNICATIONS PRODUCT OF THE YEAR

Posted by The UC Buyer on Jun 19, 2014

ANPI announced today that its Hosted Unified Communications solution, ANPI VIP, has been honored as a 2014 Unified Communications Product of the Year by TMC, a global integrated media company. Winners are chosen by the editors of TMC; the group singled out ANPI VIP for its exceptional innovation.

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Technology, cloud

Unify’s New Way to Work Index Volume 2 Identifies Impact of Technology on Team Success

Posted by The UC Buyer on Jun 18, 2014

 

Unify today released Volume 2 of the industry leading New Way to Work (#NW2W) Index, showing the impact technology has on team success. The research conducted for the #NW2W Index Volume 2 ran between March and April 2014, surveying 137 business executives and team members from around the world to get a real world view of the collaboration capabilities offered and used by teams and their correlation to team performance. Read More

Technology

Connexient, Mutare Partnership Delivers Breakthrough Navigation Solution for Healthcare

Posted by The UC Buyer on Jun 10, 2014

June 10, 2014  Enterprise telecommunications software developer Mutare announced today a key partnership agreement with Connexient, developer of hospital-based digital mapping and wayfinding solutions. The agreement sets the stage to integrate Mutare's secure Vital LinkTM notification system with Connexient's MediNavTM rich indoor mapping platform to launch the first-ever, HIPAA-compliant hospital navigation app with full smart notification integration.

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Technology, collaboration

Vidyo Disrupts Video Conferencing Room Market with Industry’s First Ultra HD Soft Room System

Posted by The UC Buyer on Jun 4, 2014

Hackensack, NJ , Jun 4, 2014 New VidyoRoom™ SE (Software Edition): 4K capable; turns any office meeting space into an HD video-enabled room for a price comparable to enterprise-grade audio conferencing

In the same way professional-grade conference phones have become standard equipment in most office meeting rooms, Vidyo is making the highest quality, affordable video conferencing and collaboration experiences on commodity hardware as ubiquitous as a dial tone. With the introduction of VidyoRoom SE (Software Edition) and Ultra HD (4K) rendering capabilities for its VidyoRoom HD-230 and VidyoPanorama™ 600 solutions, Vidyo continues to lead the video conferencing industry’s transition to software-based video communications.

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Technology, video, collaboration

Research and Markets: Unified Communication as a service (UCaaS) Market Forecasts & Opportunities Report 2014-2019

Posted by The UC Buyer on May 20, 2014

UCaaS provides integration of UC services such as telephony, unified messaging, conferencing, and collaboration platforms and applications. It provides different solutions which help businesses communicate anywhere in a cost-effective manner.

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Technology

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