Munich, Sep 30, 2014Read More
Munich, Sep 30, 2014Read More
The e-commerce revolution is rapidly transforming the way companies interact with their customers. As consumers increasingly turn to the Web for product information and support, contact centers are responding by adding SMS, live chat, email and even video chat channels to their operations.Read More
SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a provider of cloud-based unified communications, contact center and collaboration services, today announced that it has been awarded two new patents related to its communications technologies. On August 12, 2014, the U.S. Patent and Trademark Office issued United States Patent number 8,804,704 entitled "Method and System for Updating Physical Location Information" as well as United States Patent number 8,804,940 entitled "Networked Contact Center." The ‘940 patent is a continuation of United States Patent number 8,619,967 which was awarded to 8x8 on December 31, 2013.
The ‘704 patent relates to a method and system for updating physical location data associated with a voice over Internet protocol ("VoIP") endpoint that is associated with an Internet service.Read More
Jabra Vendor Services Group Program Eases Cash Flow for the Entire Solution – Not Just Headsets
(NASHUA, NEW HAMPSHIRE, July 22nd, 2014) Jabra today announced the launch of its Jabra Vendor Services Group Program which gives North American customers and partners the ability to wrap the cost of their deployment - hardware, software and services - into a monthly subscription based payment model. Avoiding large up-front capital expenses removes a major deployment obstacle faced by many IT departments, from small businesses to Fortune 500 clients, and accelerates the success of communication and collaboration deployments.
FOOTHILL RANCH, CA--(Marketwired - Jul 8, 2014) - Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) applications, today announced that it has been selected by the National Football League's Pittsburgh Steelers.Read More
RICHMOND HILL, ON, Canada—Esna Technologies (Esna), a leader in cloud-enabled communication and collaboration software, today announced that its Esna iLink Pro 9.1 with Officelinx Cloudlink Edition 9.1 SP 1 and Esna iLink are compliant with key collaboration solutions from Avaya, a global provider of business collaboration and communication software and services.Read More
Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announces the availability of Zultys Mobile Communicator version 4.0 for Android which extends advanced IP business phone system functionality like voicemail management and contact center agent capabilities to the mobile device. The new application is now available to download from the Google Play Store.Read More
Mutare taps James Emanuele to head new contact center business practice. The practice will focus on white labeled secure mobile communications apps for large contact centers as well as deliver professional and consulting services for multi-media integration, workforce management, reporting and analytics integration.Read More
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