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Podcast: How Embedding Communications in Biz & Web Apps Improves Customer Interactions

Posted by Kevin Gulley

Oct 27, 2015

TheUCBuyer_Podcast_Series_ImageCommunications has always been as separate from business applications as the phone on your desk was from your computer.  Now, developers are embedding communication functionality like voice, video and text, directly into web applications to take customer interactions - and satisfaction - to a whole new level. 

Listen to this podcast with Manav Khurana from Twilio as we discuss the benefits of embedding communications into business apps.  We review their approach, their platform and the back end infrastructure that has convinced 750,000 developers to join their community.  

 

 

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Topics: Technology, Voice, video, WebRTC, Podcast, Communications