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The Rise of Collaboration Spaces and the Next Generation Workplace

Open office spaces are taking over.  How are companies designing these spaces to ensure their employees are as happy and productive as possible?  Hint: It's all about providing spaces and technology for collaboration and concentration.

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How Much Bandwidth Does Your Network Need to Support UCaaS

We will show you why you need the proper amount of bandwidth when you add UCaaS to your system.

3 Myths Managers and Companies Need to Know About Remote Working

Some companies, typically larger ones such as IBM and State Farm, have moved a portion of their workforce off of the central work sites, either by having employees work from home or by placing them in co-working spaces, such as collaboration rooms

Advanced Collaboration and Seamless Video Are Finally Here, Podcast Interview with the CEO of CafeX

Podcast interview with the CEO of CafeX, Rami Musallam and Kevin Gulley of The UC Buyer. Insights into one-click video and other advanced collaboration apps.

Getting Back to High-Touch, High-Value Customer Care

The tools and capabilities companies need to deploy to provide top-notch experiences for customers who demand higher levels of care.

Security Concerns Driving Businesses, Service Providers Towards Virtual SBC's

Businesses looking to virtual Session Border Controllers and SBCaaS as security concerns increase. Right-sizing the solution is critical.

Are GPUs the Answer to Scaling Media Processing in the Cloud

How GPUs are helping solve the challenge of processing real time media in a virtualized or cloud environment.

Deeper Dives

Premise-based vs Hosted UC Cost of Ownership

Omni-channel Contact Center eBook
session border controllers for dummies   

Report:  Download the latest report from ICMI and Five9 for Free

Contact Center Metrics Research Report



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