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The Rise of Collaboration Spaces and the Next Generation Workplace

Open office spaces are taking over.  How are companies designing these spaces to ensure their employees are as happy and productive as possible?  Hint: It's all about providing spaces and technology for collaboration and concentration.
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Premise-based vs Hosted UC Cost of Ownership

Omni-channel Contact Center eBook
session border controllers for dummies   

Report:  Download the latest report from ICMI and Five9 for Free

Contact Center Metrics Research Report



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